Terms & Conditions


You may access the website lightingagency.co.uk for your own personal use. Use of the content of the site for any commercial or illegal purpose is not permitted.

This website and its contents are the intellectual property of the Lighting Agency and are protected by intellectual property rights.

Whilst every effort is made to ensure that this website is free from viruses and defects, this cannot be guaranteed and the Lighting Agency shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website, or any third party links to other websites or applications.

The Lighting Agency shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account.

Ordering and payment

Delivery and shipping estimates can be provided on request. Final delivery costs may be subject to additional charges such as import duties. Customers are recommended to contact their local authorities if purchasing from outside the UK to confirm what tax and duty may be applicable.

The Lighting Agency items are made to order and production will commence on receipt of payment. A cancellation fee of 50-100% may be payable if cancelled once work on your order has commenced. Despatched items cannot be cancelled.

Fabric quantities for lampshades are provided based on 140cm wide plain fabric If your chosen fabric is patterned, or less than 140cm wide, please enquire for an accurate quantity. The Lighting Agency can also order fabrics on your behalf.

Measurements are provided for reference and finished items may vary. Certain sizes can be amended. Please enquire for bespoke sizes.

Lead times for The Lighting Agency items are provided for guidance. Every effort is made to ensure these are as accurate as possible but may be subject to forces beyond our control. Any change to an estimated lead time will be notified to the purchaser as soon as possible.


Prices displayed on the website include VAT unless otherwise stated, and exclude fabric and shipping. We reserve the right to alter prices at any time prior to confirmation of an order.


All rights, including copyright, for this website, its content are owned by or licensed to the Lighting Agency.

Portrayal of products

While every effort has been made to portray Lighting Agency items accurately, some items may appear different on screen. Please enquire if you require additional images or information or, where practical, to arrange a viewing in the Hampshire studio.


We hope that you are happy with your purchase. Please contact us on info@lightingagency.co.uk or call 07711 981666 if you have any questions about your delivery.

This does not affect your statutory rights.

Legal Notices

This website, its content and any transactions or contracts that are a result of using this site are governed by and construed in accordance with English Law, and by using this website, users irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.